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"Excellent care from an excellent team"

About: General Surgery / Surgical Unit

(as the patient),

Everything went very well. I was kept informed minimal waiting & my surgery went well.

Mainly I'm writing about staff, nursing, medical, domestic & reception.

The whole staff team were exemplary; extremely professional but all friendly, couthy & person centred.

What was an anxious time for me was made much, much easier by everyone I met.

I would name folk but they were all great, and as a recently retired medical professional myself, I know quality care when I see it!

Can’t praise them enough - excellent care from an excellent team.

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Response from Susan Anderson, Care Opinion Administrator, Patient Experience Team, NHS Tayside 2 weeks ago
Susan Anderson
Care Opinion Administrator, Patient Experience Team,
NHS Tayside
Submitted on 30/09/2025 at 15:27
Published on Care Opinion at 15:27


Dear castorgh53

Please accept our apologies for the delay in acknowledging your story. Thank you for taking the time to share your positive experience with us and we are delighted to hear that the care and support you received made a difference.

Feedback is very valuable to all areas of NHS Tayside as we are committed to delivering compassionate high-quality care. Feedback like yours reinforce the dedication of our staff and I will ensure that your kind words will be passed to the teams involved.

Kind regards

Susan Anderson

Care Opinion Administrator

NHS Tayside

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