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"My admission experience"

About: Victoria Hospital / Day Intervention Unit

(as the patient),

I was admitted into the day intervention unit .The staff there put me at ease immediately and kept me well informed about my operation .Spoke with the anaesthetists  and the surgeons kept me fully informed about procedures. Unfortunately my operation had to be cancelled but the all the staff were so caring and apologetic and the surgeon assured me that a new appointment would be made for me .To all staff thankyou again for your care and kindness .

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Responses

Response from Donna Cowie, Charge Nurse, Day Intervention Unit, NHS Fife 2 months ago
Donna Cowie
Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 12/09/2025 at 17:19
Published on Care Opinion at 17:19


picture of Donna Cowie

Hi Maw

My name is Donna Cowie I am Charge Nurse of Day Surgery and SEAL within Day Intervention.

Thank you so much for taking the time to post on our Care Opinion site we are always happy to receive great feedback. I am thrilled to hear that our staff and the surgical team all out you at ease. I am really sorry your surgery was cancelled but we look forward to seeing you again at your new appointment.

Thanks again

Donna

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