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"Handovers and continuation of care was seamless"

About: Older People’s Services / Hospital at Home Northern Sector

(as a relative),

My father who had dementia, passed away last week after a relatively sudden decline in his health. We were able to keep him at home, comfortable and peaceful surrounded by those who loved him very much.

This was in large part due to the care of the acute care at home team in the whsct who were fantastic. Their professionalism, knowledge and quiet compassion was apparent. The team have respect for each other and the handovers and continuation of care was seamless. A well oiled machine.

Mr Todd and his team are excellent and helped my mum and us gently through each stage. We cannot thank this team enough. This is the way forward and this model of care is definately worth investing in. 

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Responses

Response from Maire O Hara, Sister, Acute Care at Home ( Community team PCOP), WHSCT last month
Maire O Hara
Sister, Acute Care at Home ( Community team PCOP),
WHSCT

Sister band 7 Acute Care At Home

Submitted on 11/09/2025 at 17:26
Published on Care Opinion at 17:26


picture of Maire O Hara

Thank you very much for this very thoughtful feedback., especially at this very difficult time. On behalf of Dr Todd and the Team we offer our heartfelt condolences on the passing of your father.

If Our Team was able to help at this hard time of your Fathers Life and made things easier at this time, I am glad, as this is exactly what we are supposed to do.

We Can never do the things we do without the help of very dedicated families so please take heart in the very important role you have played in making your Fathers final Journey more bearable.

I will forward your feedback to the Team as a whole. We have read your feedback at our MDT meeting today and we are so touched that you have taken the time to remember us at this very sad time in your life.

All the best in the days and weeks ahead.

Regards Sr Maire O Hara

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