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"Lovely place but difficult to get to"

About: United Lincolnshire Teaching Hospitals NHS Trust / Lincoln-Community Diagnostic Centre

(as the patient),

Had to attend the diagnostics centre for an x-ray.

Lovely place and staff but it was a very long walk from the nearest bus stop, which didn't help with my dodgy ankle. The staff have been told the council were going to sort out a bus route but this has not happened.

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Responses

Response from Samantha Torgersen, United Lincolnshire Teaching Hospitals NHS Trust 2 months ago
Samantha Torgersen
United Lincolnshire Teaching Hospitals NHS Trust
Submitted on 10/09/2025 at 09:33
Published on Care Opinion at 09:35


Thank you so much for sharing your experience at the new Lincoln Diagnostics Centre and we're pleased to hear your experience at the site was a positive one.

I can confirm talks are still underway with the local bus company and with the support of the local MP's to try address this.

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Response from Sarah Clapham, Radiology Operations Manager, Radiology, United Lincolnshire Hospitals NHS trust 2 months ago
Sarah Clapham
Radiology Operations Manager, Radiology,
United Lincolnshire Hospitals NHS trust
Submitted on 10/09/2025 at 11:22
Published on Care Opinion at 11:22


Dear sagittariusgk83

Thank you so much for taking the time to offer your kind words. It means a lot to us to know that you felt well cared for during your visit to the CDC.

I will raise your comment regarding the bus stop being a significant distance from the centre to the CDC senior management team and thank you for this feedback. Patient feedback is always key for our service improvements.

Regards

Sarah

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