Care Opinion

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I feel so much better

Posted By Wozzzz

"I feel so much better"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I feel so much better now because of the nurses at Burton sexual health clinic. I avoided going to see them with what I had, the symptoms, the stress, the embarrassment! But they were so friendly, kind and reassuring towards me. Now I don't feel dirty or disgusting, as how I was feeling. Gosh the shame! But due to the nurses being so kind, friendly, helpful and giving advice remaining professional. I'm feeling million times better now.

Thank You nurses 😊

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 11/09/2025 at 15:26
Published on Care Opinion at 15:26

picture of Andrew Garratt

Hi Wozzzz,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the nurses at Branston friendly, kind and reassuring towards you during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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