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Mental health and crisis teams

Posted By Lausj47

"Mental health and crisis teams"

About: Tees, Esk And Wear Valleys NHS Foundation Trust / Adult mental health Tees, Esk And Wear Valleys NHS Foundation Trust / Crisis resolution

(as a service user),

I have been refused therapy for months through TEWV and the CMHT at Acomb Garth. They write to my doctors and tell them they don't want them to prescribe me anymore Diazepam as I am a suicide risk but then they discharge me from their service. The crisis team has been a complete waste of time, they just advise me to attend private providers (even though tewv have stated they no longer advise patients to attend private providers what a lie that is).

The IAPT refuse to help me they never even call back when they tell me they would.  As a vulnerable patient I feel bullied by this Trust

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Responses

Response from Tees, Esk and Wear Valleys NHS Foundation Trust 2 days ago
Tees, Esk and Wear Valleys NHS Foundation Trust

Submitted on 30/10/2025 at 09:41
Published on Care Opinion at 09:51

Thanks for taking the time to share your views. We’re sorry to hear you’re your experience has left you feeling bullied. We regret that your experience with our services did not meet your expectations, and that you were left feeling misled and dismissed. Your feedback is important and highlights concerns about continuity of care and communication. If you wish to, you can raise your concerns as a complaint by emailing tewv.complaints@nhs.net.

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