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"Outstanding A&E Care"

About: Ipswich Hospital / Accident and emergency

(as the patient),

I arrived in considerable pain following a heavy fall onto my shoulder. I arrived and booked in at the triage area 13:40, took my form and lodged it with the receptionist and was told to take a seat in a very full waiting room. Within 5 minutes I was called through and the shoulder examined, X-rayed, put into a sling and pain relief provided. I was given an appointment at orthopaedics. Back home by 15:00hrs. Our NHS at their finest but as a Nurse Practitioner said I was both an Accident and Emergency. 

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Response from Patient Experience Lead, East Suffolk and North Essex Foundation Trust last month
East Suffolk and North Essex Foundation Trust
Submitted on 12/09/2025 at 13:58
Published on Care Opinion at 13:58


Thank you for taking the time to leave your feedback, I have passed your kind words onto the Matrons for A&E to share with their wider team. I hope you are continuing to make a good recovery at home. Many thanks

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