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"Terrific with my daughter and so patient"

About: Community Learning Disability / Learning Disability Team

(as a parent/guardian),

My daughter who has Downs syndrome would not let nurses or Doctors take her blood, which should be monitored ever year for thyroid. My daughter was invited for a medical overview by the learning disability team who are based in Barrhead health service but travel to other health centres for this check up. This service I knew nothing about but staff were great and told me that my daughter could be referred to the service for bloods. My daughter had a one to one in her own home with what I can only say was an angel, Steph was terrific with my daughter and so patient with her. After a couple of weeks she got bloods from my daughter with no distress, no drama, as she totally trusted Steph and knew exactly what was going on.

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Responses

Response from Siobhan Ferrie, Service Manager Learning Disability Services, Learning Disability Services, East Renfrewshire HSCP last month
Siobhan Ferrie
Service Manager Learning Disability Services, Learning Disability Services,
East Renfrewshire HSCP

Manages the Learning Disability Services for East Renfrewshire HSCP

Submitted on 10/09/2025 at 09:22
Published on Care Opinion at 09:22


Hello indusgb46. My name is Siobhan Ferrie from East Renfrewshire Health and Social Care Partnership. Thank you for the very positive feedback and comments about you and your daughter's recent involvement with the NHS Greater Glasgow and Clyde Learning Disability Health Check Team. The team are based in Barrhead and provide health checks to adults with learning disabilities across the whole of the health board area.

I am so pleased to hear that Stephanie was able to obtain bloods from your daughter with, as you say, no distress or drama. This is a great example of person-centred practice where Stephanie was able to develop a trusting relationship with you and your daughter. Thank you again for taking the time to pass on your feedback - it is very much appreciated and a real boost to the LD Health Check Team.

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