Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

The care I was given during an outpatients appointment

Posted By Castleroy

"The care I was given during an outpatients appointment"

About: Royal Victoria Hospital / Day Hospital

(as the patient),

I attended Victoria Hospital last Tuesday for an Alendronic Acid infusion and I would like to praise every member of staff I saw during my time there.

Once they had linked me up I was offered tea and biscuits and also the use of a private room. The nurse came in and out through the following 45 minutes to check if I needed anything.

Nothing was too much trouble for them and I can only say how welcoming they were.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsey Anderson, Senior Charge Nurse, Outpatient Unit (OPU), Royal Victoria Hospital, NHS Tayside last month
Lindsey Anderson
Senior Charge Nurse, Outpatient Unit (OPU), Royal Victoria Hospital,
NHS Tayside

Submitted on 08/09/2025 at 14:14
Published on Care Opinion at 14:14

picture of Lindsey Anderson

We are very grateful for your positive feedback. It is a top priority tp ensure patients feel welcomed and comfortable and I am glad that we succeeded in this aim. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k