Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

The care I was given during an outpatients appointment

Posted By Castleroy

"The care I was given during an outpatients appointment"

About: Royal Victoria Hospital / Day Hospital

(as the patient),

I attended Victoria Hospital last Tuesday for an Alendronic Acid infusion and I would like to praise every member of staff I saw during my time there.

Once they had linked me up I was offered tea and biscuits and also the use of a private room. The nurse came in and out through the following 45 minutes to check if I needed anything.

Nothing was too much trouble for them and I can only say how welcoming they were.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsey Anderson, Senior Charge Nurse, Outpatient Unit (OPU), Royal Victoria Hospital, NHS Tayside 2 months ago
Lindsey Anderson
Senior Charge Nurse, Outpatient Unit (OPU), Royal Victoria Hospital,
NHS Tayside

Submitted on 08/09/2025 at 14:14
Published on Care Opinion at 14:14

picture of Lindsey Anderson

We are very grateful for your positive feedback. It is a top priority tp ensure patients feel welcomed and comfortable and I am glad that we succeeded in this aim. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k