Long awaited appointment due to return of BCCs and other skin lesions. I am in my 80s with limited mobility and unable to wear my hearing aids (due to skin problems too).
Warm welcome at Ward 2E reception and was introduced to Nurse. Short wait before My Wife and I were escorted to be seen by Dr Porter - what a lovely man. Great listener, great explainer, courteous, empathetic and polite. What an absolute pleasure to be treated by him.
Face was marked for operation site purposes, some freezing to some areas, plans put in place for future visits to him followed by directions to internal Imaging department and a prescription given for topical relief. This was the perfect solution by all.
"Courteous, empathetic and polite"
About: Crosshouse Hospital / Dermatology Crosshouse Hospital Dermatology KA2 0BE
Posted by bmc875 (as ),
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