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"Kind and thorough"

About: Maternity care (wards 68, 72 &73) / Maternity Assessment/Triage

(as a service user),

At 36+ pregnant I had fall. I anxiously phoned the maternity assessment unit at Princess Royal Maternity, where I was had a reassuring discussion with a midwife and invited up for assessment for peace of mind. On arrival, I was met with a warmth by a health care support worker and made comfortable whilst waiting for assessment.

The midwife, Laura, that came to review me was clearly very experienced and knowledgeable. All my questions were answered and reassurance on my baby’s health given. I was offered blood tests and a scan for completeness. My husband and I were incredibly grateful for her clear attention to detail and empathy in her care. A very busy unit but nothing is ever to big or small to ask, couldn’t ask for more.

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde last month
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 09/09/2025 at 11:41
Published on Care Opinion at 11:41


Dear sflem,

Thank you for posting your feedback. I can only imagine how worried you would have been and I am pleased to hear that Laura helped to allay both you and your husbands concerns. I hope you are well and I wish you luck for the rest of your pregnancy and labour journey.

Best Wishes

Tracy Orr

Lead Midwife

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