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"Bloods taken and made to feel less anxious"

About: Banbridge / Treatment rooms

(as the patient),

I had an appointment with my treatment room nurse in Gilford Health Centre to get my bloods taken for diabetes check & kidney function. 

I often feel under strain with pain, heat, burning & it causes me internal stress. Fiona our nurse is always friendly & you feel safe with her. I get anxious also. 

We had a student nurse also today from Queens University today helping Fiona. 

The student nurse took my bloods (no pain at all with the needle) & Fiona tested my urine & did the computer records. 

For me, I feel comfortable & safe always going into our health centre in Gilford. Over time I have become familiar with the main staff & I find it makes me feel less anxious. 

My appointment was on time & it didn't take all that long but it for me is in a safe environment. Fiona has a caring nature with I always appreciate & the student nurse was friendly also. 

A good appointment. 

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