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"The staff have been so amazing and helpful"

About: Addiction services / The Asha Centre

(as a service user),

I was drinking everyday not realising it was a problem, accepting I am an alcoholic and being referred to Asha has been the best thing ever. 

I have learnt a lot about myself and my addiction in Asha i was depressed and lonely in a dark place before and now after my 4 weeks completed in Asha i feel like a different person. 

I have met people going through the same kind of situation as me which makes me feel I'm not alone, I hope to continue to do well in my recovery journey and will give it my all. The staff have been so amazing and helpful I would like to thank them so so much for everything, they could not provide a better service it is a fantastic place. The catering and domestic staff are great as well of course. Can I ask that the butter is changed as it is not nice. 

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Responses

Response from Eamonn Duffy, Asha Inpatients Ward Manager, Adult Mental Health Inpatients - Addictions Service, Western Health and Social Care Trust 3 weeks ago
We are preparing to make a change
Eamonn Duffy
Asha Inpatients Ward Manager, Adult Mental Health Inpatients - Addictions Service,
Western Health and Social Care Trust

I am the ward manager for Asha Inpatient Detox.

Submitted on 12/09/2025 at 14:48
Published on Care Opinion at 14:50


Dear deltabz38,

I would like to personally thank you for your very kind piece of feedback in relation to the care you received whilst in Asha. Please be assured that I have passed your kind comments on to the entire Asha team, including our domestic and catering staff.

I acknowledge your comment regarding the recent changes to food options, specifically the butter/margarine. I wanted to provide an update in relation to this. This issue has been highlighted to our senior management team, who are currently seeking a solution to this issue.

On behalf of the entire Asha team, we would like to wish you all the best on your continued recovery.

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