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"This has been a path way to a new start"

About: Dame Carol Detoxification Service

(as a service user),

I had issues with alcohol which lead me to a a local programme called reach used for issues with alcohol and drug abuse

Reach then contacted the Dame carol service and they promptly gave me a date to attend a in-house 10-day detox program 

I was very anxious and nervous but that was very soon put aside by the wonderful support from the staff

I was then seen to my room and monitored closely and given immediate support from both the nurse and doctor

The anxiety soon passed and I was able to integrate with other members of the detox programme and they soon made me feel at home

As the week went on and I used the group sessions, I became much more positive and relaxed and even began to engage with the group more

The group sessions are so well organised and provide valuable coping mechanisms for future rehab

I can honestly say that this has been a path way to a new start

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Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion last month
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion
Submitted on 04/09/2025 at 13:42
Published on Care Opinion at 13:42


Hello sexyallan;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

I am glad you felt at ease when you met the staff here.

I am happy you managed to be able to socialise once you felt better and at home.

I am pleased that you were able to engage with your peers when doing groups and have learnt valuable coping mechanisms for the future and your sobriety.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

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