"They went above and beyond the standard of care"

About: Haematology / Ward 34 Haematology Ward 34 DD1 9SY

Posted by rhinotc69 (as a service user), 2 days ago

I came in for 3 nights and received superb care and attention from the moment I arrived.
All the nurses, who cannot be named because it would be unfair to miss anyone out, and the doctors, went above and beyond the standard of care received.
Bedding, towels ETC were changed regularly and there was a very high standard of cleanliness throughout. Having been, in the past, a NHS catering manager, I can relate to the problems there but, I have no complaints about any meal here.
Keep up the good work.

Do you have a similar story to tell?

Responses

Rachel Dbeis

Clinical Care Group Manager - Specialist Services, Specialist Services Directorate Management Offices,

NHS Tayside

Submitted on 05/09/2025 at 15:10

Published on Care Opinion at 15:12

Dear rhinotc69,
We are so grateful you took the time to write about your positive experience on the haematology ward. The haematology team is committed to providing the highest level of care and will be delighted to read this! I have passed this on to be disseminated to all the staff involved.
Warm wishes
Dr Rachel Dbeis
Clinical Care Group Manager Specialist Services

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Rachel Dbeis

Laura Baird

Senior Charge Nurse, Haematology,

NHS Tayside

Submitted on 05/09/2025 at 16:29

Published on Care Opinion at 16:29

Dear rhinotc69
Thank you for taking the time to share this positive feedback surrounding your time on the Haematology ward. I will ensure your kind words are shared with the nursing and medical team.
Many thanks
Laura

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Laura Baird

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

They went above and beyond the standard of care

"They went above and beyond the standard of care"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k