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Thank you for your compassion

Posted By Pdlj

"Thank you for your compassion"

About: University Hospital Monklands / Emergency Department

(as a parent/guardian),

We went to hospital with my daughters mental health. Usually it feels like no one really cares but that night a lovely doctor Ben took time and used great compassion with my daughter and was excellent with her. So much better than so many other mental health staff we had seen before.  

Keep caring Ben thank you for your compassion your a great doctor.  

Jenny the triage nurse thank you for your help last night.  Thank you for caring.

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Responses

Response from Angela Steed, Assistant Service Manager - Medical & Care of the Elderly, UHM, NHS Lanarkshire 3 days ago
Angela Steed
Assistant Service Manager - Medical & Care of the Elderly, UHM,
NHS Lanarkshire

Submitted on 04/09/2025 at 16:53
Published on Care Opinion at 16:53

picture of Angela Steed

Hi, thank you for taking the time to leave feedback on your recent visit to the Emergency Department. Firstly, I hope your daughter is now doing well.

Thank you for the lovely comments about Ben and Jenny. I will be sure to pass these on to them - they will be very much appreciated.

I am pleased that they were able to reassure you and your daughter, at what would have no doubt been an anxious time for you.

Thank you again.

Angela

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