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"A big thank you to you all"

About: Queen Elizabeth University Hospital Glasgow / Blood vessel problems ( Vascular Ward 11a &11d) WestMARC (Glasgow)

(as the patient),

I lost my right leg too a bone infection too all the staff from ward 11 A and 11 D who cared for me did a amazing and wonderful job in looking after me.

I was then referred to westmarc rehabilitation unit where my rehab began I personally would like to thank Damien, Paddy and Ryan for helping me with my rehab there’s also a special thanks too Lorraine who did so much for me she is a very special lady. Also to all the staff at westmarc a big thank you to you all. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 10/09/2025 at 10:22
Published on Care Opinion at 10:22


picture of Kevin Torbet

Dear Amazing7256

Thank you for taking the time to share your powerful story. We are truly sorry to hear about the challenges you’ve faced, but we’re incredibly heartened to know that the care and support you received from our teams made a positive difference during such a life-changing time.

Your kind words about the staff on Wards 11A and 11D, and at the WestMARC Rehabilitation Unit, including Damien, Paddy, Ryan, and especially Lorraine, will mean so much to them. We will ensure your message of thanks is shared with everyone involved in your care.

It’s clear that their dedication, compassion, and expertise played an important part in your recovery, and we’re grateful for your recognition of their efforts.

Wishing you strength and continued progress in your rehabilitation journey.

Kind regards

Kevin

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Update posted by Amazing7256 (the patient)

Thank you Kevin for your lovely reply to my story could you also thankyou to my prosthesis Lynn who casted me for my first leg and since then has done another cast for me as my stump has gotten smaller.

I’m looking very much forward too receiving my new artificial leg soon I can’t emphasise enough how talented and amazing staff are at westmarc. You truly are all so very lovely kind and very caring people.

Also like too thank findingmyfeet for all the support too.

Response from Laura Brady, Prosthetic Clinical Lead, WestMARC, NHS Greater Glasgow and Clyde last month
Laura Brady
Prosthetic Clinical Lead, WestMARC,
NHS Greater Glasgow and Clyde
Submitted on 11/09/2025 at 10:51
Published on Care Opinion at 10:51


Thank you for your lovely feedback. Our staff always work hard to ensure they provide the best service to our patients and glad to hear the positive impact it has had for you. I will be sure to share this feedback with Lynne.

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Update posted by Amazing7256 (the patient)

Thank you Laura for the lovely message you sent me I can’t ever thank you all enough for the wonderful care you have all given me at westmarc thanks.

Response from Debbie Macintyre, Clinical Services Manager, General Surgery, Breast, Vascular, Trauma Ward (South), NHS Greater Glasgow and Clyde last month
Debbie Macintyre
Clinical Services Manager, General Surgery, Breast, Vascular, Trauma Ward (South),
NHS Greater Glasgow and Clyde
Submitted on 12/09/2025 at 12:42
Published on Care Opinion at 12:42


picture of Debbie Macintyre

Dear Amazing7256,

Thank you so much for taking the time to share your experience with us. I cannot begin to imagine what a difficult time this must have been for you.

To know that during such a difficult period you were looked after so well is wonderful to hear.

I will be sure to pass this on to the teams of 11A and D who will be delighted to receive your comments.

Wishing you nothing but the best for your onward recovery.

Kind regards,

Debbie Macintyre

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