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This has given me my independence back

Posted By orionjc58

"This has given me my independence back"

About: Occupational Therapy / Physical Disability & Sensory Impairment (PDSI)

(as a service user),

My journey started in February 2025. An occupational therapist done an assessment at my home to see if there was any support they could help me to be able to carry out my personal care. Until this I had to rely on my daughter to be able to assist me with this. I did on most days use a basin in my bedroom to wash myself. Julie came at and she tried various equipment to asses what could help me. 

After trying various items, none of these were sufficient and able to support me to become more independent. Julie put me forward for a wet room which was completed a couple of weeks ago. I am so grateful and relieved how much this has impacted on my daily needs. My personal care routine in manageable for me for the first time in so many years. I feel this has given me my independence back and it has been a life saver with all the hot weather we have had. I am independent at again. Thank you. 

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Responses

Response from South Lanarkshire University Health & Social Care Partnership last month
South Lanarkshire University Health & Social Care Partnership

Submitted on 10/09/2025 at 16:20
Published on Care Opinion at 16:20

Dear orionjc58

Thank you for sharing your journey.

It’s wonderful to hear how Julie from the occupational therapy team worked with you to find the right solution, and how the wet room has transformed your daily routine.

Regaining your independence after so many years is a huge milestone, and it’s heartening to know how much this has improved your quality of life—especially during the recent hot weather.

Your story is a great example of the real impact these services can have, and we’ll be sure to pass your thanks on to Julie and the team.

Response from Marsali Morgenthaler, Team Leader - OT, Rutherglen & Cambuslang - Occupational Therapy, South Lanarkshire University Health and Social Care Partnership last month
Marsali Morgenthaler
Team Leader - OT, Rutherglen & Cambuslang - Occupational Therapy,
South Lanarkshire University Health and Social Care Partnership

Submitted on 11/09/2025 at 09:12
Published on Care Opinion at 09:39

Dear Orionjc58

Thank you so much for your kind feedback for Julie. I am so pleased she was able to find a solution to the challenges you were experiencing with managing personal care tasks and am delighted to hear your wet room now allows you to regain your independence in this area.

I will share your lovely feedback with Julie and the Social Work Departments Physical Disability and Sensory Impairment Team.

Kind regards

Marsali Morgenthaler

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Response from Mark Rushworth, Operations Manager, Physical Disability & Sensory Impairment (PDSI), South Lanarkshire University Health and Social Care Partnership last month
Mark Rushworth
Operations Manager, Physical Disability & Sensory Impairment (PDSI),
South Lanarkshire University Health and Social Care Partnership

Submitted on 18/09/2025 at 12:27
Published on Care Opinion at 14:01

Thank you so much for sharing your journey and the positive impact the support has had on your daily life. It’s truly heartening to hear how the installation of the wet room has restored your independence and made such a meaningful difference to you.

I am delighted to know that Julie’s dedication and persistence in finding the right solution have helped you regain control over your personal care. Your kind words will absolutely be passed on to Julie—she will be thrilled to hear how much her efforts have meant to you.

Thank you again for taking the time to share your experience. It’s feedback like this that reminds us why we do what we do.

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