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"Kind, caring and compassionate"

About: Altnagelvin Area Hospital / Ward 43 Gynaecology FAU/EPAU (Early Pregnancy Assessment Unit)

(as the patient),

Unfortunately I attended the Early pregnancy unit where I found out I had a missed miscarriage. From the second this was discovered I couldn’t fault the staff. 

I was promptly given a date for surgery. Attended ward 43 where a nurse called Dianne competed my admission and looked after me all night, she was so kind, caring and compassionate. As was every single staff member I met. From housekeeping to surgeon. Everyone was so kind.

The nurse in charge in theatre, Nicola, and the other nursing staff were so kind and put me at ease whilst in theatre and the surgeon, Mr Browne, was very gentle and safety seen me through the surgery. The anaesthetic team explained everything and put me at ease making me feel very safe. 

From a very sad reason for admission I had genuinely say I had a great experience and stay in Altnagelvin. Thank you to all the staff, I believe they deserve so much more than they get. 

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Responses

Response from Leanne Hughes, Lead Nurse for Gynaecology Services WHSCT, Women and Children Service Altnagelvin, Western Health & Social Care Trust 2 months ago
Leanne Hughes
Lead Nurse for Gynaecology Services WHSCT, Women and Children Service Altnagelvin,
Western Health & Social Care Trust

Service Lead for Gynaecology

Submitted on 04/09/2025 at 17:16
Published on Care Opinion at 17:16


I want to offer my Condolences on your recent loss and thankyou for sharing your positive experience of the care and support you received at every stage of your journey, at such a personally difficult time.

Your personal reflection of the care you received will mean a lot, not only to the team that they have made such a positive impact on you but also provide a degree of comfort and reassurance to other woman who may be facing a similar journey.

I will ensure your appreciation and thanks are communicated to the team.

Leanne

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