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"The staff were excellent"

About: Maternity care (wards 68, 72 &73) / Labour suite

(as the patient),

I had planned for a natural birth at the Princess Royal Maternity, but after 41 hours in labour and my baby being back-to-back, I was offered a C-section  by the on-duty doctor on labour ward. His name was Greg and he was extremely kind, understanding, positive and he did a wonderful job of the surgery, which unexpectedly involved the removal of a large ovarian cyst.

He and the surgical team were flawless and lovely people. An ODP, Petra, took great care of me during the surgery and was very reassuring. I also received great care from the two midwives, Sara and Erin, who took care of me on labour ward despite being in quite a bad way during a complicated delivery.

The anaesthetist on duty the night before and early that morning was also wonderful and very positive and reassuring when giving me an epidural.

I thought the staff were excellent on labour ward, that the environment was very calm and that the labour ward was very well run despite it being very busy.

I can’t thank everyone involved enough for the delivery of my little boy, which felt like a miracle.  

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde 2 months ago
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 04/09/2025 at 14:17
Published on Care Opinion at 14:17


Dear DrPS,

First of all, congrats on the arrival of your son. Your time to give your feedback is greatly appreciated. It appears that you recalled all of the people who were engaged in your care, and I will share this with them all. Positive remarks like this can have a significant impact.

Best Wishes

Tracy Orr

Lead Midwife

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