"Unable to use the service"

Is Patient Transport no longer a thing? Whilst holding to speak to a person I had several differently worded messages all convey the same thing. That they can't help me, get a bus, get a taxi, ask a friend or ask your family. That’s presupposing that you have friends who drive & you have family near enough to help you when all you want is to be independent and not rely or go begging for a lift.

I could drive to the appointment myself but if I’m kept overnight I am not ok with my car sitting at a hospital, even if I could get a disabled space. I did that last time, got kept in another hospital for 7 weeks & before I could get my car moved it was whacked and damaged quite bad. Just the kind of stress you need when you’re having a knee revision!

The other thing that I think Patient Transport don’t take into consideration is:

A) the distance to the nearest bus stop & how I’d get there,

B) There’s a cost of living crisis & I feel the cost of taxis is exorbitant.

So, what’s going on, it comes across to me that the service winding down, why put it on appointment letters when people can't use the service?

If the aspiration & deep tissue biopsy may or may not lead to another revision or perhaps amputation, then I’m sorely tempted to cancel it.