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Great service

Posted By dracoqb89

"Great service"

About: Aberdeen Royal Infirmary / Fracture Clinic

(as a service user),

After breaking my wrist and having a very poor experience in A&E, the service I received in the Fracture Clinic in ARI was amazing.

Special thanks to Cara the nurse, you're a star! You spoke to me like a human, put me at ease and validated my feelings of frustration about how I had been previously treated.

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Responses

Response from Alison Mckenzie, Nurse Manager, Orthopaedics & Neurology, NHS Grampian last month
Alison Mckenzie
Nurse Manager, Orthopaedics & Neurology,
NHS Grampian

Submitted on 03/09/2025 at 16:52
Published on Care Opinion at 16:52

picture of Alison Mckenzie

Dear dracoqb89,

thank you for your kind words, it is nice to hear you were looked after in fracture clinic. Cara will be delighted to know she made your experience more pleasant. I will pass this onto the staff in fracture clinic.

Kind Regards

Alison Mckenzie

Nurse Manager

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