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"Friendly and approachable staff"

About: Adult Health & Support Services / Primary Care Out of Hours

(as the patient),

Had a specific appointment time, was taken more or less on time by a friendly nurse who checked blood pressure etc, was then seen very quickly by Dr who was very approachable and listened and diagnosed my issue, this was done in a pleasant manner and was not rushed.

In my opinion and experience other practices could learn a lot from OOH in Hamilton.

Thank you

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Response from Service Manager, South Lanarkshire Health & Social Care Partnership 2 months ago
South Lanarkshire Health & Social Care Partnership
Submitted on 02/09/2025 at 16:47
Published on Care Opinion at 16:47


Good afternoon songthrushpg37

Thank you so much for taking the time to post about your positive experience when you had to attend the Primary Care Out of Hours centre, Douglas Street, Hamilton.

The Nurse and Doctor will be delighted to hear that you were very pleased with the care given and I will pass on these lovely commets to the team.

I hope you are recovering well, take care, Pamela.

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