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All around very pleasant, friendly experience

Posted By Rht19

"All around very pleasant, friendly experience"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I got something on my penis checked and also had an std test. I was asked if it would be ok if some nurses training observed/asked questions. They were all very friendly and made me feel comfortable/at ease. Was also given condoms as the ones i have keep splitting, was given some bigger ones which i appreciate. All around very pleasant, friendly experience. Great staff.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 11/09/2025 at 15:16
Published on Care Opinion at 15:16

picture of Andrew Garratt

Hi Rht19,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the staff friendly and made you feel comfortable during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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