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The staff were amazing

Posted By AlliMac

"The staff were amazing"

About: Western Isles Hospital / Ambulatory Care

(as the patient),

I was referred to ambulatory care for iron infusions. The staff were amazing - professional, caring and made me feel very supported and looked after. There had been an issue with my bloods and they explained everything that was going on and ensured I was kept informed. I can't thank them highly enough!

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 2 months ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 08/09/2025 at 15:12
Published on Care Opinion at 15:12

picture of Denise Symington

Dear AlliMac

Thank you for taking the time to share your recent experience of the Ambulatory Care Unit.

I was pleased to hear that you felt you were well supported and taken care of and that you were kept well informed. I have asked that your feedback is shared with the team involved as I know how much our staff appreciate hearing from our patients

kind regards

Denise Symington

Patient Focus Public Involvement

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