"Excellent care, some suggestions"

Always excellent care and ready to offer advice. 

Prompt and on time. 

Kind.

Things to be improved -

The waiting area is a bit clinical. Needs a wall painting a calming colour, artwork (Andover MIND Project).

The radio is fine but can be intrusive for people when they are at their worst. Classical music can be a calming alternative. 

Water needs to be on offer.

I miss the artificial plants.

A diffuser can be useful (electric) with lavender (not too expensive).

Andover MIND needs to be advertised more. Notice board would be useful. 

Diet and exercise needs to be promoted too as medication can put on weight. Healthy eating need not be expensive if you are careful.