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Broken ankle and susbequent surgery

Posted By Spuds

"Broken ankle and susbequent surgery"

About: Craigavon Area Hospital / General Surgery Craigavon Area Hospital / Trauma Ward Daisy Hill Hospital / Emergency Department

(as a service user),

Injury my ankle and attended Daisy Hill. They diagnosed a broken ankle that would require surgery and transferred me to Craigavon hospital trauma ward. I was discharged the following morning as the ankle was too swollen for surgery.

I returned 28th for surgery which was delayed a day due to an emergency. That can't be helped.

Unfortunately that meant Fridays surgery and discharge until the following Mon. Awaiting the pin team as I type. Overall, the experience was positive. I severely injured my ankle and Im grateful for the surgery and expertise.

The nursing staff were lovely. The food was not. I feel my pain could perhaps have been managed a little better, but again, this was a difficult injury and the surgery was always going to result in pain

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust last month
Southern Health and Social Care Trust

Submitted on 04/09/2025 at 10:53
Published on Care Opinion at 10:53

Dear Spuds

Thank you for posting regarding your hospital experience.

I am sorry you were disappointed with the food. I will pass your comments to the Catering Team. Patient menus are reviewed regularly and feedback is taken into consideration as part of the review process.

Regards

Aideen

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Response from Rachel Jameson, Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust last month
Rachel Jameson
Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 05/09/2025 at 12:14
Published on Care Opinion at 12:14

Hello

My name is Rachel and I am the Ward Sister on the Trauma Ward. Thank you for taking the time to share your feedback.

I am pleased to know that you had a positive experience overall and that the nursing staff were lovely. I am sorry there was a delay in your surgery and your discharge. We aim to ensure our patients pain is controlled as much as possible to make it manageable and I apologise if this was not the case for you.

I will share your feedback with all the team. I wish you well and hope you have a speedy recovery.

Best wishes,

Rachel

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