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"Exceptional tracheostomy care"

About: North Devon District Hospital / Speech and Language therapy

(as a service user),

I was referred by RCHT to Rachel (Claire) because of her expertise in tracheostomy care and to look into the possibility of my having a different type of trachy tube.

I see her at North Devon District Hospital. Her care has been exceptional and I feel that nothing is left to chance. Any questions I may have had tend to already have been thought about and dealt with by her.

Claire also arranged for me to see another Claire (speech therapist) when I mentioned coughing while eating. Claire the speech therapist came to see me during that same appointment and did a swallow test. She also followed up the next time I saw Claire the trachy expert, and has written to Treliske.

I cannot thank them enough for their care and attention. Claire’s nursing assistant is also very helpful, knowledgeable and supportive. An excellent team.

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Responses

Response from Lisa Beasant, Operations Manager Haematology and Oncology, Cancer Services, Royal Devon University Healthcare NHS Foundation Trust last month
Lisa Beasant
Operations Manager Haematology and Oncology, Cancer Services,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 04/09/2025 at 18:04
Published on Care Opinion at 18:04


picture of Lisa Beasant

Dear violetdq65,

Thank you for taking the time to feedback the wonderful expertise that you have a received from our Claires.

I will ensure that they both receive these lovely comments, particularly on your point around the exceptional care.

All the team have supported you to feel your very best at a difficult time and I thank you for confirming this today.

I wish you all the very best on your journey.

Best wishes,

Lisa

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Response from Claire Hakin, Speech & Language Therapist Advanced Practitioner, Speech & Language Team, Royal Devon University Healthcare NHS Foundation Trust last month
Claire Hakin
Speech & Language Therapist Advanced Practitioner, Speech & Language Team,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 05/09/2025 at 09:52
Published on Care Opinion at 09:53


Dear violetdq65,

Thank you for your kind comments, I am pleased we have been able to support you with tracheostomy care and swallowing advice.

Best wishes

Claire

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