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Everyone is so kind and caring

Posted By Cloughreagh

"Everyone is so kind and caring"

About: Cloughreagh House Newry and South Armagh / District Nursing

(as a service user),

I have been in Cloughreagh House for 6 months. My stay was extended as I was waiting on a POC to go home. I was beginning to think I would never get home and this was getting me down but thankfully I am leaving with a POC. However when I agreed to go home I wasn’t aware that the POC was only short term and will only last for approx. 4 weeks. I am now worried that this will not be enough and I may not manage without help.

I have been very happy here in Cloughreagh House, the carers and medical staff couldn’t be nicer. Everyone is so kind and caring, I even get my milky coffee, and the staff go over and beyond the call of duty.

The physio team has supported me well, they have given good advice and have helped me make good progress.

I also required support from District Nursing and they were also very attentive to me.

Thank you to everyone in Cloughreagh House, you have all contributed to making my stay here enjoyable and I will miss the friendship and companionship when I go home.

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Responses

Response from Stephanie Campbell, Senior Support worker Cloughreagh House, Adult Community Services Directorate, Southern Health and Social Care Trust last month
Stephanie Campbell
Senior Support worker Cloughreagh House, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 04/09/2025 at 06:51
Published on Care Opinion at 06:51

Thank you for taking the time to give your views on Care Opinion, all feedback is very much appreciated. I do realise you had to wait a long time to get a POC and I am thankful that you are now getting the opportunity to go home with support albeit on a limited time scale.

Thank you for your kind words regarding the staff, district nurses and physio team. We work collectively to provide holistic care to all of our service users and I will pass your compliments on to all the staff.

I want to take this opportunity to wish you well on your onward recovery journey at home and I wish you all the best for the future and continued good health.

Regards

Stephane Campbell

Senior residential Worker

Cloughreagh House

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