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Received excellent treatment

Posted By Lindy52

"Received excellent treatment"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I attended The National Treatment Centre Kirkcaldy for a partial knee replacement late August. I would like to thank Mr Walmsley and his team for the excellent treatment I received. All staff members I encountered during my stay were friendly, caring, encouraging and professional. A special mention for Karen the anaesthetist who guided me through the part of the procedure which I was most anxious about i.e. spinal injection. There was nothing to worry about. Sorry you had to listen to my rendition of the Beatles greatest hits throughout the op!  

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Responses

Response from Andrea Bendowski, Clinical Nurse Manager, Planned Care, NHS Fife last month
Andrea Bendowski
Clinical Nurse Manager, Planned Care,
NHS Fife

Submitted on 03/09/2025 at 11:05
Published on Care Opinion at 11:05

picture of Andrea Bendowski

Dear Lindy52,

Thank you for your kind and thoughtful feedback following your partial knee replacement at the National Treatment Centre in Kirkcaldy.

We’re delighted to hear that your experience was such a positive one. Mr Walmsley and his team will be very pleased to know their care made a meaningful difference to your recovery. It really means a lot to hear that our team made you feel supported and well looked after.

We're so pleased that the anaesthetist Karen, was able to guide you through the spinal injection and help ease your concerns she will be pleased to know that her support made you feel calm, confident, and well cared for during that part of your procedure

And as for the Beatles performance — we’re told it was a hit in theatre!

Wishing you a speedy recovery

Andrea

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