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"My journey through services with my autistic children"

About: Children and Families Social Work Teams / Children and Families Social Work Blantyre and Hamilton West Children's Specialist Health Services / Neurodevelopmental Service (NDS) NHS Greater Glasgow & Clyde / Child and Adolescent Mental Health Service (CAMHS) Social Care – Child and Family Services / Autism Resources Co-ordination Hub (ARCH) - Children

(as a parent/guardian),

My enduring takeaway which spans the past 12 years dealing with SLC HSCP and Education is one of enduring disappointment as well as loss of faith and trust in the majority of Health and Social Care/Education practitioners and their respective services.

On repeated occasions services have proven totally ineffectual, and ill-equipped to intervene meaningfully when things were at their worst and my children, at different stages in their lives  being in a state of crisis. I felt shamed and blamed on repeated occasions when desperately seeking support to save my children's lives. Instead of much needed intervention this took the form of being directed to parenting programmes which proved entirely irrelevant and nothing to do with autism or suicidal ideation. Matters were compounded by being told on one occasion that my eldest sons diagnosis was what I wanted...and had ticked the boxes. This led to years of self blame when i believed i was solely responsible for my children's struggle with their mental and physical health and neurodivergence.

It was only as the direct intervention of a clinician in Glasgow NHS diabetic psychology team that I was referred to ARCH South Lanarkshire. Over the subsequent 4 years ARCH gave me the support, knowledge and information I needed to understand my children's issues, to regain my self confidence and respect, and equipped me with strategies and supports to improve my children's wellbeing. I was also able to re-frame many previous encounters  i had with professionals who seemed to be solely committed to a medicalised model of autism, and who embodied many unhelpful and ableist attitudes. By pursuing my own higher education  alongside the support and encouragement of ARCH and fellow autism community members I also reached  a deeper appreciation of co-occurring conditions which sit alongside autism, but are distinct conditions in their own right and require discrete interventions. These included, trauma, depression, diabetes, CPTSD, ADHD, suicidal ideation, anxiety and many others too numerous to list.

My children had to endure interventions which were mainly reliant on conventional talking  therapies such as CBT, and which did nothing to alleviate or remedy their distressed state of mind. I then explored private options as well as self directed support through social work services. The latter was an entirely useless process ,despite seeking and receiving support from Take Control, my local MSP and ARCH. I was also offered the chance to talk to 2 newly appointed managers who were tasked with improving  SDS, but seen no  subsequent progress. This left me feeling ignored, and my son's needs unmet. During this period I was forced to  balance one son's need for transport to and from school, with my other son's suicidal intent after he had been hospitalised for this condition. Even when this dilemma was outlined to social workers, there was no offer of support made and sds suggested as an appropriate route. I subsequently discovered that sds is for stable and ongoing conditions and not crisis intervention. It has impacted my own mental and physical health, resulting in prescribed medication.

The past 5 years in particular have seen 2 of my 3 children making suicide attempts, and my third seeking crisis intervention due to suicidal ideation. Last year my youngest son received a dual diagnosis of AuDHD from NHSL's neurodevelopmental team after being initially referred from NHS Glasgows CAMHS crisis team , but despite this has never received any ongoing therapeutic support with the exception of  the offer a follow up appointment from the NHSL's ND team to explain his condition. This ignored entirely his mental health and suicide attempt. My oldest daughter also experienced her own mental health issues during this time, and in spite of identifying as neurodivergent herself elected not to pursue her own diagnosis due to her brother's experiences and the inordinate waiting times, with adult ADHD assessments now being terminated entirely.

I have also been dissatisfied with the support I and my children have received in South Lanarkshire schools.

All in all  the sum of my family's experiences with South Lanarkshire Education, CAMHS, ND team and Social Work personnel-from social workers, to the Director of social work himself  have been extremely negative.

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Responses

Response from Suzanne Shields, North Lanarkshire Health & Social Care Partnership yesterday
Suzanne Shields
North Lanarkshire Health & Social Care Partnership
Submitted on 02/09/2025 at 11:45
Published on Care Opinion at 11:45


Dear Parent,

I am sorry to read of your experiences with a range of services. I am the Clinical Manager for the Neurodevelopmental Service and would welcome the opportunity to discuss the concerns you raised about our service with you.

If you would like to contact me on 01698 687490 and we can arrange a time to talk.

Best regards,

Suzanne Shields

Clinical Manager

Neurodevelopmental Service

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Response from Ramon Hutchingson, Team Leader, Autism Resources Co-ordination Hub (ARCH), South Lanarkshire University Health and Social Care Partnership yesterday
Ramon Hutchingson
Team Leader, Autism Resources Co-ordination Hub (ARCH),
South Lanarkshire University Health and Social Care Partnership
Submitted on 02/09/2025 at 15:57
Published on Care Opinion at 16:21


I am personally and professionally sorry for the experiences you and your three children have had to endure in your efforts to locate, and receive meaningful targeted intervention from a range of statutory services who are tasked with addressing the very vulnerabilities you articulate in your post. These negative experiences are echoed by many others in the autism/neurodivergent community supported by ARCH.

Many of the systemic problems you outline are amplified by commitments made which are not subsequently realised, or translated into tangible supports.

The sum effect for users and carers is either mounting cynicism in the integrity of services, or a complete breakdown of trust in practitioners.

This can only in part be remedied by services developing informed supports which offer positive, sustained change for our community members.

The absence of impactful supports results in the types of experiences you have commented upon.

I would also like to offer you some reassurance that ARCH knows there are many professionals, who our community call 'allies' committed to offering service users and carers support which upholds best practice via relationship-based interventions and which also provide compassionate care, connection, safety and positive outcomes.

The problems you have encountered appear to have fallen short of those intentions, and I hope the services you mention, along with the staff who populate them will reflect on what you have said with a view to effecting changes in existing provision to prevent other experiences of this nature being posted.

If you need to discuss things further, please do not hesitate to call me at ARCH 0344 225 1111, or attend one of our twice-weekly parent carer sessions every Monday and Wednesday.

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