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"Staff have repeatedly ignored her needs"

About: Raigmore Hospital / Maternity care

(as other),

I am appalled at the abysmal standard of care my partner has received at Raigmore Maternity.

She is a high-risk patient, yet staff have repeatedly ignored her needs, given conflicting information, and failed to provide any real support. She has been told one thing one day, only for it to be withdrawn the next, leaving her feeling anxious and unsafe.

This is not a minor oversight, this is dangerous treatment of a vulnerable mother and unborn child. The lack of compassion, organisation, and responsibility shown is unacceptable.

She’s been stuck in hospital for over a week without seeing her other children.

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Responses

Response from Carole Murphy, Divisional Midwifery/Nurse Manager , Raigmore Maternity Unit, NHSH 4 days ago
Carole Murphy
Divisional Midwifery/Nurse Manager , Raigmore Maternity Unit,
NHSH
Submitted on 29/08/2025 at 16:13
Published on Care Opinion at 16:13


Hi thubandn97,

I am so sorry to hear of your experience and I would like to understand more so that I can help.

Please speak with any of the Midwives, ask for the Midwife in charge, or contact Sharon Graham Clinical Lead Midwife who is based in Raigmore Hospital.

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Response from Sharon Graham, Clinical Midwifery/Nurse Manager, Woman & Child Health Directorate, NHS Highland 4 days ago
Sharon Graham
Clinical Midwifery/Nurse Manager, Woman & Child Health Directorate,
NHS Highland
Submitted on 29/08/2025 at 17:09
Published on Care Opinion on 30/08/2025 at 12:19


Dear thubandn97

I was so glad I had the opportunity to meet with you in person and following our discussion have come to a resolution for you and your family for what is a challenging and difficult time.

We hope the remainder of your care will be a smooth journey and we wish you well on the birth of your baby. Please do not hesitate to get in touch with me if you have any further queries or concerns.

Best Wishes

Sharon Graham

Tel:07483414192

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