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Respectful, pleasant and professional

Posted By runningnc35

"Respectful, pleasant and professional"

About: Pilgrim Hospital / Gynaecology

(as the patient),

Visiting Pilgrim hospital for an investigation, Ms Rao was so professional and her lovely, friendly calm manner was great. This extends to her colleagues Michelle and Clair who were equally great assisting. They are all respectful, pleasant and professional, making the appointment a positive experience.

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Responses

Response from Tanya Wilson, Sister, Outpatients Gynaecology Trustwide, United Lincolnshire Teaching Hospitals NHS Trust 2 months ago
Tanya Wilson
Sister, Outpatients Gynaecology Trustwide,
United Lincolnshire Teaching Hospitals NHS Trust

Submitted on 01/09/2025 at 11:35
Published on Care Opinion at 11:35

Dear runninggnc35

Thank you for taking the time to leave this lovely feedback for our team following your recent visit to Gynaecology Outpatients at Pilgrim hospital. It is always lovely to hear that the team were able to make you feel at ease whilst providing you with the care and reassurance you required. I will share your kind words with the team and especially with those who you have taken the time to name personally.

Kind Regards

Tanya

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Response from Emma Ayari, Trainee Nurse Colposcopist, Colposcopy clinic, United Lincolnshire Hospitals NHS Trust 2 months ago
Emma Ayari
Trainee Nurse Colposcopist, Colposcopy clinic,
United Lincolnshire Hospitals NHS Trust

Submitted on 01/09/2025 at 11:52
Published on Care Opinion at 11:52

Dear runningnc35

Thank you for taking the time to leave this lovely feedback, after your visit to our department.

We understand that it can an anxious time when visiting one of our clinics. Our staff are aware of this and try to ensure that everyone has a positive experience with us. I'm so pleased to hear that this was the case for you.

I will pass on the lovely comments to my colleagues, it is always a lovely morale boost for the team.

All the best,

Emma.

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