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All the staff were so kind and caring

Posted By Sarah2310

"All the staff were so kind and caring"

About: Belfast Health & Social Care Trust Emergency Department / Programme Treatment Unit

(as a parent/guardian),

My son attended Royal Victoria Hospial Belfast Childrens PTU for an iron infusion and we just wanted to say thank you so much to all the lovely nurses and the doctor who looked after my son today.

All the staff were so kind and caring and never once made us feel like it was an inconvenience or made us feel rushed despite the fact my sons veins had gone into hiding!!!

Everyone was just so caring and kind and yous do an amazing job. Also wanted to say thank you to Stacey the ibd nurse who also came down to see us. Yous are a great team and we just felt so well looked after.

Thank you so much.

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Responses

Response from Sinead Duffin, Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH, Belfast HSC Trust last month
Sinead Duffin
Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH,
Belfast HSC Trust

Submitted on 09/09/2025 at 11:11
Published on Care Opinion at 11:11

Hello, my name is Sinead Duffin and I am the Service Manager in RBHSC for the Programme Treatment Unit. Thank you for taking the time to post your very positive comments about the service. I will ensure that your comments are shared with the staff, they will be delighted to know that your were happy with the service that they provided to your son. I hope that he continues to recover well.

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