"Treatment room staff"

About: Adult Community Services / Treatment Room Nursing Team Adult Community Services Treatment Room Nursing Team Belfast BT8 8BH

Posted by Ryatm77 (as a service user), last month

First experience in the treatment room and all the staff were rushed off their feet, no time to stop, but extremely kind and compassionate within minimal equipment. The staff seemed to be systematically on top of each other trying to print labels and access multiple records. A wee bit of an improvement on software could make their extremely positive approach to the multiple patients so much easier!
Great staff all around and notable recommendations to the treatment room manger and the nurses that made this process so easy :)

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Deborah McLaughlin

Service Manager, Elderly Programme of Care, Adult Community Services/Continence,

Belfast Health and Social Care Trust

Submitted on 09/09/2025 at 08:13

Published on Care Opinion at 08:13

Dear Ryatm77,
Thankyou for taking the time to tell us about your experience in the Treatment Room.
I am pleased that your first experience was positive and the care provided by the nurses was kind and compassionate.
We welcome all suggestions and recommendations from service users, however some of the systems are beyond our control.
I will pass on your kind words to the staff, they will be delighted to hear words and that your experience was good.
Kind Regards
Deborah McLaughlin
Service manager
Community Nursing
BHSCT

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