The signs to the wards from the car park were absolutely hopeless. We had to ask a lot of people for directions. It was the same once I was in the hospital. This needs to be improved.
My letter said I had a pre-assessment with the anaesthetic nurse. I thought that this would be a fairly quick appointment, so my partner waited for me. I ended up seeing 5 people and it took about 2.5 hours. It would have been helpful to know this beforehand, so my partner could decide what to do in that time.
Everyone was very kind, especially the consultant, Dr Johnson, the Radiographer, Katie and the OT, Lee. They were exceptional and very kind.
It was so good not to be subjected to the news in the waiting room, and the TV wasn't too loud.
"The good and not so good"
About: Elective Orthopaedics / Orthopaedic Pre-assessment Elective Orthopaedics Orthopaedic Pre-assessment AB15 6XS
Posted by hippoqe55 (as ),
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