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"Great service"

About: University Hospital Wishaw / Dermatology

(as the patient),

I recently attended an appointment at Wishaw General Hospital at dermatology and was looked after by Lisa and Gillian. From the moment I arrived, they made me feel comfortable and reassured. Both were warm, professional, and attentive, taking the time to explain everything clearly and answer any questions I had. Their friendly manner helped put me at ease and made what could have been a stressful experience feel much more positive.

It’s clear that Lisa and Gillian genuinely care about their patients and go above and beyond to make sure you feel supported. I really appreciated their kindness and professionalism, and I left the appointment feeling well looked after and confident in the care I had received.

Thank you both for the excellent service — it really made a difference!

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Responses

Response from Nichola Summers, Deputy Director of Hospital Services, University Hospital Monklands, NHS Lanarkshire 5 hours ago
Nichola Summers
Deputy Director of Hospital Services, University Hospital Monklands,
NHS Lanarkshire
Submitted on 28/08/2025 at 17:21
Published on Care Opinion at 17:21


picture of Nichola Summers

Dear requirementxt77

Thank you so much for taking the time to provide such wonderful feedback for Lisa and Gillian in the Dermatology Department at University Hospital Wishaw, which is very much appreciated.

I will ensure that they both receive your kind comments straight away, as I am sure that it will give them a huge boost to know that you felt well looked, at ease, reassured and confident in your care.

With very best wishes

Nichola

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