"Committed to patient-centred care"

I would like to provide very positive feedback regarding Dr Nandwani, Consultant Rheumatologist, who has looked after my mum for over a decade. Throughout this time, his care has been exemplary.

Dr Nandwani consistently thinks holistically about his patients, looking beyond the narrow focus of their condition and considering their overall health and wellbeing. He has a genuine, compassionate manner and always takes time to listen, explain, and act in a way that shows he truly cares about his patients.

In many ways, he goes above and beyond his specialist role, often taking on aspects of whole-person care that one would usually expect from a GP. This approach has been invaluable for my mum, who has complex health needs, and it reflects a level of commitment to patient-centred care that is sadly becoming increasingly rare in the current NHS.

It would be fantastic if NHS Lanarkshire could improve its resources and staffing, and embed this type of holistic, patient-centred approach across all specialties. Unfortunately, our experience has shown that there is significant variation in care across different departments, and this inconsistency is a real issue for patients.

NHS Lanarkshire is fortunate to have such a dedicated and skilled clinician within its team. Please ensure this feedback is passed on to Dr Nandwani and that his contribution is recognised at a wider organisational level.