About 2 weeks ago I attended University hospital Monklands A and E department with my daughter who suffered a broken arm. Once we were checked in (the self check in is quite time consuming and hard to do under stress and when you are on your own with a child in an emergency situation). However after this we were seen very quickly.
Dr Green and Dr Gautham were the doctors who attended to my daughter. The care my daughter received was outstanding. They gave her pain relief and got her more comfortable before examining her. All the while they chatted with her and made such an effort to make her comfortable and make the whole thing less traumatic for her. A plan was put in place and everything was explained to us step by step. Jamie and Diane also and attended to put her plaster on and they were great. We can't thank all of the staff enough who were involved in looking after our daughter.
"Outstanding care received"
About: Emergency Department / E-Triage Emergency Department E-Triage ML6 0JS
Posted by N87 (as ),
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