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"Helped us feel more comfortable"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a parent/guardian),

6 week old baby with fever, aches and pains. Jim was very kind and helped us feel more comfortable. 

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 04/09/2025 at 12:01
Published on Care Opinion at 12:01


picture of Kevin Torbet

Dear Babymum

Thank you for sharing your experience with us on Care Opinion.

We know how worrying it can be when your little one is unwell, especially at such a young age. We're so pleased to hear that Jim was kind and helped make you feel more comfortable during a difficult time.

Our team is committed to providing compassionate care and support to families when they need it most, and your kind words mean a lot to us.

I will be delighted to pass on your thanks to Jim and the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Wishing your baby a speedy recovery and your family all the best.

Kind regards

Kevin

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