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"It helped me so much"

About: CGL Birmingham / East Hub

(as a service user),

I had an app with my key-worker Karen 6th, I was having a really bad day, I heard there was a group on anxiety the next day, Karen spoke to Julie who said I was welcome to attend, and I came and it helped me so much and Julie and the group helped me I'm glad I came

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Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham 3 months ago
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham
Submitted on 03/09/2025 at 11:42
Published on Care Opinion at 11:42


picture of Lydia Broom

Dear warmsj38

Thank you so much for sharing this.

I’m Lydia, and I’m responsible for responding to feedback.

I’m really glad you made it to the group, especially after such a tough day.

It’s so encouraging to hear that the support you received made a difference. You showed real strength by coming along, and I’m so glad it was a positive experience for you. You should feel extremely proud for showing such resilience and commitment.

I’ve passed your message on to Karen and Julie, and I know they’ll be really pleased to hear how much the anxiety group helped you.

Thanks again for your feedback I hope you continue to benefit from our support for as long as you need it.

Best wishes and take care,

Lydia

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