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"I was blown away with the speed"

About: Fife Community Services / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

After a long period of back pain and multiple visits to my GP I was finally given a referral to the Victoria Hospital Kirkcaldy.   Suddenly everything happened quickly.  The referral was made on a Thursday and I got an initial call from the RCDS team the next day.  I was blown away with the speed. The first call resulted in a consultation and then quickly followed by blood tests and a CT Scan. That referral seemed to open up a fast track service. The scan was late on a Friday and on the following Monday I had the results and luckily I was cancer free.  Although my back pain is still with me at least I can rule out cancer.  I am now having various other tests. The staff at the RCDS are exceptional in terms of the professionalism of the service they deliver - huge thanks. 

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Responses

Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife 2 days ago
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife
Submitted on 26/08/2025 at 16:06
Published on Care Opinion at 16:06


Dear rcdsal 194,

My name is Murdina MacDonald, and I am the Lead Professional Nurse for our RCD Service. Thank you for sharing your personal experience so candidly.

Your journey through our RCDS speaks volumes about the impact of timely, coordinated care. That sense of urgency, clarity, and compassion you describe is exactly what we strive for and it’s heartening to hear that it made a difference.

The reassurance you received, even while your symptoms continue, highlights the value of ruling out serious conditions quickly. And your praise for the team especially our Patient Navigator role is deeply appreciated. It’s a testament to the dedication and professionalism of everyone involved.

Thank you again for your kind words and for shining a light on the human side of our work. Wishing you continued strength as you pursue further investigations.

Warm Regards

Murdina

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