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"Saturday night care"

About: Crosshouse Hospital / Ayrshire Doctor on Call (ADOC) NHS 24 / NHS 24 (111 service)

(as the patient),

I realized I had a urinary problem. I looked it up online and drank lots of water but it was painful to pee and I felt shivery and had a sore stomach. It got worse and my daughter told me to phone 111.

I told my story and a nurse phoned back arranging an appointment at Crosshouse. I was really relieved as it was a Saturday evening The Lister Centre was easy for my husband to find. There a Dr examined me, took a sample and found a UTI was present. 

I was so pleased to get antibiotics on a Saturday evening. 

The doctor was gentle and reassuring.  By the Sunday I felt better. 

Not sure if I thanked her adequately!

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