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"The whole process has been so easy"

About: Forth Valley Royal Hospital / Endoscopy and day care General practices in Forth Valley

(as the patient),

I had a follow up Colonoscopy appointment after an initial  Flexible Sigmoidoscopy which was carried out at Forth Valley Hospital, Falkirk. The whole process from start to finish has been so easy, due to the hospital staff (both clerical and clinical) who dealt with the appointment and sending out of information with the pre meds required before attending the unit.

The Doctor and Nurses who have looked after me have been superb, putting me at ease the whole time. And I should also mention my GP who examined me first of all and then quickly referred me for farther investigations. Without her I would probably still be waiting to be seen.

However there is absolutely no reason for not getting these issues seen to however embarrassing we feel they maybe. Get them seen early and the outcome will more than likely be favourable. The longer you wait the bigger the problem.

So again, many thanks to all the staff who work at Forth Valley Hospital but especially those who took great care of me during the two visits I had there. 


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Responses

Response from Michelle Gilbertson, Senior Charge Nurse, Endoscopy Department, NHS Forth Valley last month
Michelle Gilbertson
Senior Charge Nurse, Endoscopy Department,
NHS Forth Valley
Submitted on 28/08/2025 at 11:23
Published on Care Opinion at 11:23


Hi Happy Colon

Thank you for taking the time to post your experience when attending the Endoscopy Unit for your procedure.

It can be quite daunting and worrying coming in for a flexible Sigmoidoscopy or Colonoscopy for various reasons, depending upon the individual. Information and reassurance is very important for our patients to help with their experience and comfort.

I am so pleased to hear that you found all aspects were dealt with in a way to ease your issues. It is very much a team effort from referral, booking, information, and the whole journey while in the department.

I will ensure that your kind words are passed on to the whole team, and I hope this gives others who may be attending reassurance.

I wish you well

Take Care

Kind Regards

Michelle Gilbertson SCN Endoscopy Unit

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