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"You are really doing an amazing job"

About: Northampton General Hospital (Acute) / Breast surgery

(as the patient),

I was recently called back to the Forrest Centre after my first mammogram - this terrified me. The level of care I received was outstanding, right from the first call to check I’d received my appointment letter. Every member of staff showed total compassion and helped put me at ease. I had another mammogram, ultrasound and examination.

The consultant told me I needed a biopsy which terrified me even more especially as my husband couldn’t come in with me. Again the level of care and compassion I received was outstanding. They kept me calm throughout the process. I was given an appointment to come back for my results the next week. Again on the run up to this I was terrified but again when I arrived I was treated with the same level of outstanding care and compassion. I was lucky and only had some abnormal cells - the consultant talk me through exactly what this meant and what would happen next. I was given an appointment for the following week to have a vacuum assisted extraction - again I was terrified. I turned up for the appointment and yet again received an amazing level of care and compassion. Final appointment a week later to get results again and all good. I’ve now been marked down to receive yearly mammograms for the next 5 years to monitor.

The long and the short of it I was absolutely blown away by the speed and level of care I received. Thank you to everyone at the centre - you are really doing an amazing job

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