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"Excellent experience"

About: Borders Community Services / District Nursing Borders General Hospital / Accident & Emergency Borders General Hospital / Pre-Operative Assessment Clinic Borders General Hospital / Theatres Borders General Hospital / Trauma & orthopaedics (Ward 9) Scottish Ambulance Service / Ambulance Control Centre Scottish Ambulance Service / Emergency Ambulance

(as the patient),

A few months ago, as a consequence of having a 21 year old mindset on an 80 year old body, I sustained a badly broken leg and ankle, and for the first time in my life, required hospital treatment 

My experience was 5 star in every department, from the operator taking the emergency call, to the highly knowledgeable and chirpy paramedics to every function operating in the BGH. All I experienced was patience, genuine sympathy and good old fashioned banter leading to a successful series of operations and after care treatment. Big big thanks to the district nurses who have continued to provide an after care service since my discharge. 

In comparison, a close friend living abroad also had an accident requiring similar care and attention. Their experience was the complete opposite (maybe the cheese sandwiches were better) that shows that our NHS when required still sets a world standard to be envied 

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