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About: Maternity care / Maternity Assesment/Triage NHS 24 / NHS 24 (111 service)

(as the patient),

I’m was 15 weeks pregnant and had been being sick for over a week and couldn’t keep water or food down. I’d lost 16 pounds by this point and felt very dehydrated. Over the course of the week I called both maternity triage at Queen Elizabeth and my GP. Maternity triage advised asking my GP to switch my medication, which they did. However, this didn’t help and on a recent Friday I was being sick about every half hour without eating or drinking anything. 

I called maternity triage again and they advised I needed to contact my GP first or go through nhs 24. They advised that they would prescribe me with a new medication to take alongside the other two I was originally on before my GP changed it and I could come up to the hospital to pick it up. I called nhs 24 and it was over an hour and a half wait just to speak to someone and I knew that that meant it would most likely be 3+ hours by the time I got to see a doctor.

My husband and I went up to the hospital to get the medication and they decided to take a urine sample when I got there and I had +++ ketones. I was being sick whilst waiting to be seen. Eventually, I was given an anti-sickness jag. It took them about three hours from me arriving to put me on IV fluids and take bloods and that was only because a doctor came in to assess me. The staff member who gave me the jag had said they didn’t want to give me IV fluids as they were busy and it would mean I’d end up being there all night. 

I was then provided with a new medication - Ondansetron - when I was discharged. There was no further information given other than to rotate it with my other medications throughout the day and night. 

Then I had a call yesterday to advise that my GP was now prescribing me with Ondansetron (I had to call maternity triage to write an email to my GP as they’d provided no notes) and to advise I shouldn’t be taking Prochlorperazine alongside it. I had been taking the two, along with Cyclizine, for over a week. I then googled the two medications and there is a health warning risk regarding heart issues. This was very scary to learn about, especially considering my sister is currently under genetic testing for Marfan’s due to heart palpitations. It concerns me that I wasn’t advised at maternity triage not to take prochlorperazine with ondansetron when they were giving me the medication considering they knew what medication I was currently on. 

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