"Staff nurse had Ward 20 running like clockwork"

My mother was in for cataract surgery today. I escorted her as my mother is deaf.

The staff nurse Priya that admitted her was absolutely fantastic, a credit to the nursing profession. She took time to explain things to her and ensured mum could read her lips.

She had that area running like clockwork. The compassion and empathy both Priya and Sarah showed the patients in their care, offering drinks/snacks.

Answering any questions the patients had. Gave us lots of post op advice and ensured mum understood, what to do.

Thank you so much, it’s appreciated.