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"They are really treating him like an individual who matters"

About: Victoria Hospital / Medicine of the Elderly

(as a relative),

A lot of my time has been at this hospital in recent times.  I’d like to highlight two nurses who are displaying exceptional standard of care.  Their names are Susan and Lisa.  They’re actively listening and taking time out of their busy routines to really help my Uncle. I don’t feel it’s another patient to them. Simple things such as talking with him and not at him. Helping him getting some foods he might like and not stereotyping him because of age. They are really treating him like an individual who matters. This is one of the best wards in the Vic I’ve seen so far. All the staff are great in here.  I’d like to say thank you ward 41 Victoria hospital Kirkcaldy 

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Response from Michelle Blacklock, Lead Nurse, Excellence in Care, NHS Fife 2 months ago
Michelle Blacklock
Lead Nurse, Excellence in Care,
NHS Fife
Submitted on 08/09/2025 at 14:31
Published on Care Opinion at 14:31


picture of Michelle Blacklock

Dear sharon,

Thank you so much for taking the time to share your kind words about your Uncle’s care on Ward 41. We’re truly grateful for your feedback.

It’s heartening to know Susan and Lisa's efforts have made a real difference, and we will make sure your comments are shared with them.

Thank you again for your thoughtful message.

Kindest Regards

Michelle Blacklock

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