"Thoracic outpatients clinic"

About: Nottingham University Hospitals NHS Trust - City Campus / Respiratory medicine Nottingham University Hospitals NHS Trust - City Campus Respiratory medicine NG5 1PB

Posted by indigodb69 (as the patient), last month

Given appt to get an x-ray before thoracic outpatients appointment ,40 minutes before.Xray took a wait of over 40 minutes for a chest x-ray .Then had to wait another 40 minutes to be seen in clinic,very busy ,multiple people waiting.Was to be given result of referral to Leicester mdt after mesothelioma diagnosis ,but nothing on records showed any contact,pretty much a waste of appointment,as still non the wiser.

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Nottingham University Hospitals NHS Trust

Submitted on 28/08/2025 at 10:11

Published on Care Opinion at 10:11

We are sorry to hear that waiting for an x-ray caused you to be late to your scheduled clinic appointment and for any subsequent wait you experienced in clinic. While waits are sometimes unavoidable in busy clinics, especially the x-ray department where emergency patients are also seen, we can understand this was frustrating for you, and we will share your feedback with the senior team.
If you are experiencing difficulties with any aspect of your care from our hospital and would like help resolving your concerns, you can contact our PALS (Patient Advice and Liaison Service) team on 0800 183 0204 or email nuhnt.PALS@nhs.net, and they will be glad to assist you.
Kind regards
Andrew, Patient Experience Officer

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